FAQ

**PLEASE NOTE** Due to covid-19, there have been delays in shipping. International orders may also take longer than usual to arrive. 

How long do you take to process orders?

Due to covid-19, I am only shipping out packages once a week. The time it takes to send out your package may vary, but generally has been 3-5 days.

Size Chart

How long will it take for my package to arrive?

Domestic first class orders (in the USA) can take 3-5 days.

International first class is dependent on the country the item is being shipped too. Typically this is 2-3 weeks or up to 21 days.

Orders 9oz and over will be sent USPS priority. Domestic priority can typically take up to 3 days, but may take longer depending on how far the package has to be delivered. International shipping times for priority can take up to two weeks or longer.

**Please note above about delays due to covid-19**

 

What are your Shipping Policies?

Processing time for orders are 3-5 business days. (Pre-orders will ship once they arrive.)

Once an order has shipped you will receive an email with the tracking information. 

Domestic orders 1-9oz will ship USPS first class with insurance and tracking. Orders over 9oz will ship USPS Priority with insurance and tracking.

 International orders: Orders will ship USPS first class with insurance and tracking.  

Customs and import taxes: Buyers are responsible for any import taxes that may apply. I'm not responsible for delays due to customs. If you have any questions, please email me at kawaiirabbitscafe@gmail.com